The Zurich Zone
Our platform to explore, discuss and share insights on pivotal topics shaping the future of insurance.
About The Zurich Zone
This series brings together leading thinkers, experts, and business executives to discuss important topics and trends impacting the world of insurance, organizational culture and sustainability. Discover valuable insights and perspectives in our articles and podcasts.
Latest Podcasts
Leveraging Data & AI: Powering the Transition from Traditional to Digital Banking
Leveraging Data & AI: Powering the Transition from Traditional to Digital BankingJoin us for an insightful conversation with Pei Si Lai, CEO of GXBank, as we explore how AI and data are revolutionizing the shift from traditional to digital banking. Learn how these cutting-edge technologies are poised to shape the future of finance and insurance over the next decade. Don't miss this chance to glimpse into the future of the industry!
Unlocking Innovation: Technology’s Critical Role in the Future of Insurance
Unlocking Innovation: Technology’s Critical Role in the Future of InsuranceEricson Chan, Group Chief Information & Digital Officer at Zurich, and Shaneen Marshall, Chief of Technology & Strategy at Zurich Australia and New Zealand, discuss the critical role of technology in insurance. Hosted by Nitya Bhutani, they explore how diverse teams, tech-driven solutions, and continuous learning are reshaping the industry and preparing it for future challenges.
Revolutionizing the Drive for Financial Inclusion: The Role of Sharia/Takaful Insurance
Revolutionizing the Drive for Financial Inclusion: The Role of Sharia/Takaful InsuranceJoin Erwin Noekman, Executive Director of the Indonesia Sharia Insurance Association, and Hilman Simanjuntak, President Director of Zurich General Takaful Indonesia, as they discuss Sharia industry's remarkable growth. Discover their insights on the collaborative principles of Sharia insurance and explore the challenges.
From Insight to Impact: Redesigning Insurance with Empathy and Technology
From Insight to Impact: Redesigning Insurance with Empathy and TechnologyAcross all retail lines, understanding and prioritizing customer needs has never been more crucial. In this podcast, Zurich’s Vy Pham (Digital Platform Product Owner, Asia Pacific) hosts an insightful conversation featuring Jacqui Lennon, Head of Retail at Zurich Insurance Australia and Priscilla Dell'Orto, Partner and APAC Head of the Customer Strategy and Marketing Practice at Bain & Company. The group discuss emerging consumer trends, including tech & data advancements and the impact they are having on retail purchasing and changing strategies to connect with customers in this competitive market environment.
Bridging the protection gap: insights from Asia Pacific
Bridging the protection gap: insights from Asia PacificMillions in Asia face significant financial risk because of inadequate insurance coverage – often referred to as the region’s "protection gap". This podcast dives into the barriers faced in achieving greater financial inclusion across Asia and explores innovative solutions for a more resilient society.
Unpacking the past and unfolding the future of insurance
Unpacking the past and unfolding the future of insuranceJoin us as we hear from Matt Reilly, Zurich Asia Pacific’s Chief Operations Officer on his 26-year journey with Zurich that’s been filled with transformation and change. Discover how Zurich has navigated the evolving landscape of insurance and championed an unwavering commitment to innovation and customer-centricity.
Creating a purpose-driven, values-based culture
Creating a purpose-driven, values-based cultureAt Zurich, we're on a journey with our people to create an environment and culture that is empowering, engaging and inspiring. Join our CEOs from Zurich Malaysia and Zurich Japan General Insurance as they explore the importance of cultivating a strong purpose and aligned values, and its impact on organizational culture, talent acquisition & retention.
Latest articles
The Road Ahead – Motor Insurance Redefined
Despite recent headlines that growth may be moderating, the shift from ICE vehicles to EVs continues. Global EV registrations hit 14 million in 2023.
Embedding Insurance into Digital Reward Programs: How Zurich is elevating insurance to drive customer value and loyalty
Embedding Insurance into Digital Reward Programs: How Zurich is elevating insurance to drive customer value and loyaltyDiscover how Zurich Edge seamlessly integrates insurance into popular rewards programs.
Protection Made Easy: The Power of Parametric Insurance
Protection Made Easy: The Power of Parametric InsuranceFrom triggers to insurance payouts, learn about how parametric insurance is simplifying insurance for all.
Boosting Insurance Protection for Asian SMEs through Embedded Digital Ecosystems
Boosting Insurance Protection for Asian SMEs through Embedded Digital EcosystemsAn invitation-only roundtable at Elevandi Insights hosted by Zurich Insurance and moderated by Ecosystm CEO Ullrich Loeffler, featured a diverse panel including executives from the SME ecosystem, Junior Cho, CEO of Zurich Malaysia, and Sean Walker, Head of Commercial Insurance, APAC at Zurich Insurance, sharing valuable perspectives during the session. The discussion explored the pivotal role of digital ecosystems and their innovative service offerings.
Travel Insurance: The Essential Companion for Today’s Travellers
Travel Insurance: The Essential Companion for Today’s TravellersIn today's travel landscape, insurance is no longer a luxury, but a non-negotiable necessity.
Designing Result-Driven Embedded Insurance Propositions
Designing Result-Driven Embedded Insurance PropositionsEmbedded Insurance — a term you’ve likely come across numerous times if you’re navigating the intersecting worlds of insurance and digital technology. Its potential is widely touted in many publications, reports, and discussions...
On Digital Partnerships: Not yet offering insurance to your customers? You should be.
On Digital Partnerships: Not yet offering insurance to your customers? You should be.In September, we hosted a week-long conference in Singapore, following the launch of digital partnerships proposition, Zurich Edge. Bringing together key partners and our Zurich Edge ’digital squads’ from around the region, the conference was a fantastic opportunity to share insights and ideas on the latest trends in embedded insurance, innovation around the ‘one-stop-shop’ online ecosystem, and what it takes to build win-win partnerships.
