Refreshed Solutions
We believe that insurance should never get in the way of great customer experience. Instead, it should add long-term customer value by giving people the coverage they need and businesses a seamless way to integrate insurance into their customer journeys. Zurich Edge is insurance designed for today's digital-first world.
Our solutions help businesses embed insurance into their customer journeys in a way that makes sense. They provide highly contextual, relevant and personalized offerings that benefit customers and drive results.
Our approach
Co-creation
Co-creationWe work with partners to identify where insurance can add value to their offerings and create ideas to achieve maximum impact
Solving real pain points
Solving real pain pointsOur customer-first approach prioritizes consumer feedback throughout the design process for seamless digital experiences
Personalized & relevant
Personalized & relevantWe prioritize flexible, modular solutions, integrated into the right part of the customer journey so insurance offers are always contextual
Beyond traditional insurance
Beyond traditional insuranceWe take a holistic service-orientated approach to products and value-add services, ensuring end-to-end customer experience
Case studies
Our parametric flight delay solution, 'Fly Easy', takes the stress out of travel disruptions. When a customer’s flight is delayed by a specified time, an automatic payout—like a lounge pass or voucher—is triggered and sent directly to them. No notifications, no document submissions, just a seamless and hassle-free experience.
Enabled via the Zurich Edge Platform, 'Fly Easy' can be effortlessly activated alongside travel cover, requiring no additional integration.
Launched in partnership with Klook in Singapore, 'Fly Easy' has now expanded to multiple markets and partners, making travel smoother for customers everywhere. 🌍
Market: Asia Pacific
What else can Edge help with?
Renowned Expertise
Reimagined Technology
