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Policy servicing

Have a query or wish to know more about our products? Here’s how you can get in touch with us.

For customers who are holding a Vista, Global Choice, ITA or IWA policy,
please call +65 6876 6750 or email helppoint.singapore@zurich.com.sg for assistance.

* Given the latest situation around the COVID-19 outbreak and in order to safeguard the health and safety of our customers, employees and the community, we will be working remotely from Monday 23 March and our office will be temporarily closed.

In order to provide you with service and support during this period, we will remain fully operational and contactable via telephone or email during normal working times on +65 6876 6750 / helppoint.singapore@zurich.com.sg

As we endeavor to manage the well-being of our colleagues while delivering on your expectations, please be informed that it might take a bit longer to respond to your requests. We appreciate your understanding in the matter.

You can also access and manage your policy through our online portal ZIO (Zurich International Online) and carry out transactions such as online switching and change of contact details. Register for or log in to your Zurich International Online (ZIO) account here.